If you’re having trouble charging your AirPods or their case, make sure that you’re using the correct charger. If you’re still having trouble, try resetting your AirPods. If you can’t reset your AirPods, contact Apple Support.
Apple has determined that, in a small percentage of cases, the rubber seal on the back of the AirPods charging case may fail causing moisture to get into the case. If this happens, your AirPods may not charge. Apple will replace your AirPods or their charging case, free of charge.
If you think your AirPods or their charging case need to be replaced, please visit an Apple Store or an Apple Authorized Service Provider. Make sure to backup your data before you bring in your device.
An Apple Specialist will examine your device to verify eligibility and, if necessary, perform the replacement .Contact Apple Support. Representatives are available now to answer your questions.
Check to make sure the charging case is properly plugged into a power outlet.
The status light on the front of the case should turn white. If it doesn’t, make sure that the charging case is charged.If your AirPods are in their charging case and you’re still having trouble charging them, try resetting your AirPods:
-Press and hold the setup button for about 15 seconds , or until you see the status light flashing white.
-If you’re using a Mac with macOS Catalina 10.15 or later, you can use Finder to reset your AirPods:
why does my airpod case not charging?
There could be a few reasons. Check to make sure the charging case is properly plugged into a power outlet. The status light on the front of the case should turn white. If it doesn’t, make sure that the charging case is charged. If your AirPods are in their charging case and you’re still having trouble charging them, try resetting your AirPods: Press and hold the setup button for about 15 seconds , or until you see the status light flashing white. If you’re using a Mac with macOS Catalina 10.15 or later, you can use Finder to reset your AirPods:
-Open Finder on your Mac.
-Click AirPods in the sidebar, then click the i icon next to your AirPods.
-Click Forget This Device, then confirm.
Your AirPods are reset and you can re-pair them with your devices.
If you’re still having trouble charging your AirPods or their case, contact Apple Support. Representatives are available now to answer your questions.
If you’re having trouble charging your AirPods or their case, make sure that you’re using the correct charger. If you’re still having trouble, try resetting your AirPods. If you can’t reset your AirPods, contact Apple Support.
Apple has determined that, in a small percentage of cases, the rubber seal on the back of the AirPods charging case may fail causing moisture to get into the case. If this happens, your AirPods may not charge. Apple will replace your AirPods or their charging case, free of charge.
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